The entire solution is also available via chatbot!
A virtual advisor (convenient conversational interface) will help the customer choose the optimal product without tedious searching through the store’s website, and a personalized approach will increase his satisfaction.
The feeCOMPASS sales chatbot is available on Creamy Messenger – it asks about customer’s needs and offers 3 the most suitable products or a set of complementary products as well as explains why they’re ideal choice for the customer!
Unlike the competition, the chatbot feeCOMPASS will carry out the following processes 100% independently:
(FAQ, recognition of customer intentions, learning and efficiency improvement).